Meet Our Staff

Management

Brandon McGahee

Brandon McGahee

General Manager

Certified
263 Reviews
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Ben Artymowski

Ben Artymowski

General Sales Manager
21 Reviews
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Gildardo Esquivel

Gildardo Esquivel

New Car Sales Manager
14 Reviews
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Angela David

Angela David

Service Manager
3 Reviews
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Sales

Dennis Cardinal

Dennis Cardinal

Product Specialist
304 Reviews
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Wally Thom

Wally Thom

Product Specialist
210 Reviews
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Gregg Kasper

Gregg Kasper

Product Specialist
37 Reviews
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Xavier Troupe

Xavier Troupe

Product Specialist
24 Reviews
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Marcus (Kain) Hankins

Marcus (Kain) Hankins

Product Specialist
20 Reviews
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Nessiah Fann

Nessiah Fann

Salesperson
3 Reviews
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Service

Jacob Povlich

Jacob Povlich

Service Advisor, Assistant service manager & Dispatcher
155 Reviews
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Kayleigh Recker

Kayleigh Recker

Service Advisor
11 Reviews
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Joseph Sili

Joseph Sili

Service Advisor
10 Reviews
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Skyler Battersby

Skyler Battersby

Service Advisor
5 Reviews
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Finance

Charlie Ziegler

Charlie Ziegler

Finance Manager
84 Reviews
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Nathan Blaser

Nathan Blaser

Finance Manager
1 Review
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Administration

Emily Brown

Emily Brown

Office Manager
View Bio

Parts

Cade Hoffmann

Cade Hoffmann

Parts Counterperson
View Bio
Lisa Neumann

Lisa Neumann

Parts Manager
View Bio
Sean Ninneman

Sean Ninneman

Parts Counterperson
View Bio
Dennis Cardinal

Dennis Cardinal

Product Specialist
Contact Me
Dealership Experience 45 years
Industry Experience 45 years
I started with Russ Darrow in 1980 and have really enjoyed my 43 years here. My goal is to create an experience for my customers that is going to bring them back when they are ready for a new vehicle. I'm married with 2 children and have 4 Grand Kids and soon to be 5 . I am an avid golfer, football lover, and car enthusiast. I own a 1973 Plymouth Cuda, which I bought in 1978. I invite you to come in and learn more about me. I look forward to helping you find your next vehicle!
Recent Reviews

Jan 27, 2025

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Easy to select and purchase a car so much I am a repeat

Easy to select and purchase a car so much I am a repeat customer. Thanks

Jan 26, 2025

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I was very happy with the treatment and care for the the

I was very happy with the treatment and care for the the long process of getting my truck.

Jan 22, 2025

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Feels very comfortable when dealing with the staff.

Feels very comfortable when dealing with the staff. They remember my name and make sure I am comfortable during my stay.

Mar 07, 2024

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Both Dennis and Ben were friendly and helpful.

Both Dennis and Ben were friendly and helpful. I recommend Russ Darrow Kia Waukesha as a great place to do business with.

Jan 06, 2024

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They went above and beyond to get to a deal that worked

They went above and beyond to get to a deal that worked for me and Dennis was open honest and very transparent.

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Brandon McGahee

Brandon McGahee

General Manager

263 Reviews
Certified
Dealership Experience 12 years 9 months
Industry Experience 12 years 9 months
Recent Reviews

Feb 09, 2025

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We returned to this dealership because my husband worked

We returned to this dealership because my husband worked with Brandon previously. We highly recommend this Kia dealership!

Feb 09, 2025

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So eager to help get what you need.

So eager to help get what you need. Friendly and inviting. So pushy sales. Best car experience I have ever had!

Jan 31, 2025

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Friendly staff.

Friendly staff. Brought vehicle over from sister dealership for us. Got the vehicle we wanted with all features explained clearly. Great experience!

Jan 31, 2025

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They work hard as a team to get you approved & driving

They work hard as a team to get you approved & driving off with your vehicle.

Jan 27, 2025

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Easy to select and purchase a car so much I am a repeat

Easy to select and purchase a car so much I am a repeat customer. Thanks

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Wally Thom

Wally Thom

Product Specialist
Contact Me
Dealership Experience 7 years 10 months
Industry Experience 7 years 10 months
Army veteran living in Waukesha, with two kids. My daughter is a UW-Madison graduate, and my son is a Wisconsin Lutheran College graduate.. After 26 years in IT, including management, I made a career change in order to interact with & help other people. My vast personal background makes it easy to relate to all customers. I have chosen to work for a Kia dealership because I believe in their product. Kia brand awards recently earned speak volumes. President's Club Member & Top New Car Salesperson at my dealership in 2018 & 2019.
Recent Reviews

Jan 31, 2025

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Friendly staff.

Friendly staff. Brought vehicle over from sister dealership for us. Got the vehicle we wanted with all features explained clearly. Great experience!

Jan 19, 2025

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Very customer service oriented.

Very customer service oriented. Helped set up the features a new car has. Told me about the free car washes too

Nov 07, 2024

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Staff was extremely pleasant.

Staff was extremely pleasant. Told them what I could afford, We settled on my terms.

Jun 30, 2024

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Took time to explain the difference between vehicles and

Took time to explain the difference between vehicles and the different functions of vehicle ownership and vehicle operations.

Jun 29, 2024

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I had a great experience!

I had a great experience! Wally and the team were very friendly and helpful! I’d recommend this dealership to everyone. I love my new car!

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Jacob Povlich

Jacob Povlich

Service Advisor, Assistant service manager & Dispatcher
Dealership Experience 10 years 2 months
Industry Experience 15 years 2 months
Proud husband and father. I have been employed in the dealership service for 6 years and love helping others. My hobbies include all things sci-fi and fantasy , reading and true crime.
Recent Reviews

Feb 12, 2025

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Again for the second time getting my oil change they

Again for the second time getting my oil change they forgot to check my ties the low air pressure light was on after I got back into my car. The first time I returned and got it done by that nice young lady at the service desk. This past time I said forget it and went on my way. Again it was a Saturday and I was in no hurry. Plus my fluid level was low for my windshield wipers. I did that myself also. I thought it said all levels are checked. Please explain.

Feb 09, 2025

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The service staff are very helpful and respectful.

The service staff are very helpful and respectful. I appreciate the ride service to and from home.

Feb 04, 2025

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Everyone is very professional, and always make sure my

Everyone is very professional, and always make sure my car gets the best service. Very happy with my appointment.

Jan 31, 2025

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As always, the Darrow service team continues to provide

As always, the Darrow service team continues to provide their professional “TLC’ They ask lots of questions and follow up making certain my old vehicle operates and looks like new when I head out the door. Best of all . . . Their service team as well as Angela the Service Director adds a sincere personal touch, making me feel ‘at home!’

Jan 26, 2025

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Service was fast waiting area was clean and comfortable

Service was fast waiting area was clean and comfortable and the service person listened to me and went above and beyond what I expected

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Charlie Ziegler

Charlie Ziegler

Finance Manager
Recent Reviews

Feb 17, 2025

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Problem solved in record time.

Problem solved in record time. I was very satisfied with my experience with the service.

Feb 09, 2025

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So eager to help get what you need.

So eager to help get what you need. Friendly and inviting. So pushy sales. Best car experience I have ever had!

Jan 31, 2025

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Great experience working with the team.

Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a quick and easy buying process. Great Job!

Jan 31, 2025

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Very friendly and wants you to be happy with your

Very friendly and wants you to be happy with your choices. No pressure to buy.

Jan 26, 2025

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Brandon, Kain, & Charlie were AMAZING!

Brandon, Kain, & Charlie were AMAZING!!! We will definitely be going back for our next car!

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Gregg Kasper

Gregg Kasper

Product Specialist
Recent Reviews

Feb 17, 2025

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Problem solved in record time.

Problem solved in record time. I was very satisfied with my experience with the service.

Feb 09, 2025

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We returned to this dealership because my husband worked

We returned to this dealership because my husband worked with Brandon previously. We highly recommend this Kia dealership!

Jan 31, 2025

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Great experience working with the team.

Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a quick and easy buying process. Great Job!

Jan 26, 2025

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Greg and Brandon were very professional, gave me various

Greg and Brandon were very professional, gave me various options and choices. I am pleased with my purchase and will be back in the future if KIA offers a solid vehicle. Dynasty who was the initial contact was also a pleasure setting up my appointment. Job well done!

Apr 03, 2024

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Gregg and Brandon are the best.

Gregg and Brandon are the best. Very helpful in meeting my price needs without pushing anything I don’t want or need. Brandon even showed up on his day off to help close the deal. Gregg was more than patient and accommodating with all my indecisiveness. Charlie was great and very thorough with the paperwork. He even remembered a conversation we had from 3 years ago. Your staff is very customer focused.

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Xavier Troupe

Xavier Troupe

Product Specialist
Recent Reviews

Jan 31, 2025

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Very friendly and wants you to be happy with your

Very friendly and wants you to be happy with your choices. No pressure to buy.

Jan 26, 2025

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Greg and Brandon were very professional, gave me various

Greg and Brandon were very professional, gave me various options and choices. I am pleased with my purchase and will be back in the future if KIA offers a solid vehicle. Dynasty who was the initial contact was also a pleasure setting up my appointment. Job well done!

Jan 22, 2025

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Feels very comfortable when dealing with the staff.

Feels very comfortable when dealing with the staff. They remember my name and make sure I am comfortable during my stay.

Jan 13, 2025

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The vehicle was ready to test drive at my appointed time.

The vehicle was ready to test drive at my appointed time. Xavier was friendly and able to answer questions about the car. They were willing to deal only a little bit on the price. Once I decided to purchase, I felt rushed through the paperwork I had questions about the paperwork 2 days after the purchase and the finance rep was kind enough to help me work through all of my questions

Jan 12, 2025

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Everything was great.

Everything was great. Xavier was helpful. Car is great but it did not come with car mats for the front or back.

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Ben Artymowski

Ben Artymowski

General Sales Manager
Recent Reviews

Feb 17, 2025

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Problem solved in record time.

Problem solved in record time. I was very satisfied with my experience with the service.

Feb 03, 2025

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Everyone working was knowledgeable and friendly.

Everyone working was knowledgeable and friendly. Nessiah went above and beyond to be sure I knew everything about the vehicle and buying process!

Jan 31, 2025

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Great experience working with the team.

Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a quick and easy buying process. Great Job!

Jan 22, 2025

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Nessiah was hands down the best sales person I have ever

Nessiah was hands down the best sales person I have ever worked with. She was extremely knowledgeable about the entire car.

Jan 13, 2025

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The vehicle was ready to test drive at my appointed time.

The vehicle was ready to test drive at my appointed time. Xavier was friendly and able to answer questions about the car. They were willing to deal only a little bit on the price. Once I decided to purchase, I felt rushed through the paperwork I had questions about the paperwork 2 days after the purchase and the finance rep was kind enough to help me work through all of my questions

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Marcus (Kain) Hankins

Marcus (Kain) Hankins

Product Specialist
Recent Reviews

Feb 09, 2025

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So eager to help get what you need.

So eager to help get what you need. Friendly and inviting. So pushy sales. Best car experience I have ever had!

Jan 31, 2025

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Great experience working with the team.

Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a quick and easy buying process. Great Job!

Jan 31, 2025

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They work hard as a team to get you approved & driving

They work hard as a team to get you approved & driving off with your vehicle.

Jan 28, 2025

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They were able to help me find the best possible solution

They were able to help me find the best possible solution to my car problems, and I am now happily leasing a 2025 Kia Sportage.

Jan 26, 2025

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Brandon, Kain, & Charlie were AMAZING!

Brandon, Kain, & Charlie were AMAZING!!! We will definitely be going back for our next car!

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Gildardo Esquivel

Gildardo Esquivel

New Car Sales Manager
Industry Experience 6 years
Recent Reviews

Jan 31, 2025

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Great experience working with the team.

Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a quick and easy buying process. Great Job!

Jan 31, 2025

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Employee Rating

They work hard as a team to get you approved & driving

They work hard as a team to get you approved & driving off with your vehicle.

Jan 28, 2025

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They were able to help me find the best possible solution

They were able to help me find the best possible solution to my car problems, and I am now happily leasing a 2025 Kia Sportage.

Jan 22, 2025

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Feels very comfortable when dealing with the staff.

Feels very comfortable when dealing with the staff. They remember my name and make sure I am comfortable during my stay.

Jan 20, 2025

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Gildardo inserted himself in our negotiations with our

Gildardo inserted himself in our negotiations with our salesman and told us in a very direct and rude way that 'he didn't have to sell us a car." We agreed and we decided to leave.

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Kayleigh Recker

Kayleigh Recker

Service Advisor
Recent Reviews

Feb 16, 2025

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Things went well.

Things went well. I made appointment on the phone and had van towed there. It was ready to go next day.

Feb 12, 2025

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Again for the second time getting my oil change they

Again for the second time getting my oil change they forgot to check my ties the low air pressure light was on after I got back into my car. The first time I returned and got it done by that nice young lady at the service desk. This past time I said forget it and went on my way. Again it was a Saturday and I was in no hurry. Plus my fluid level was low for my windshield wipers. I did that myself also. I thought it said all levels are checked. Please explain.

Feb 11, 2025

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I found Kayleigh kind, informative, and certainly

I found Kayleigh kind, informative, and certainly knowledgeable. She's a KEEPER for me to for sure. I was pleased

Feb 06, 2025

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They had a very friendly, knowledgeable and professional

They had a very friendly, knowledgeable and professional staff. Their serice department was prompt and efficient. The communication was great as well.

Feb 06, 2025

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Professional and efficient Very pleasant to work with.

Professional and efficient Very pleasant to work with. I trust service and prices are fair

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Joseph Sili

Joseph Sili

Service Advisor
Recent Reviews

Feb 17, 2025

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Problem solved in record time.

Problem solved in record time. I was very satisfied with my experience with the service.

Feb 11, 2025

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I always receive fast, friendly and competent repairs and

I always receive fast, friendly and competent repairs and service at the Service Department. Prices are fair and competitive. Highly recommend this dealership.

Feb 09, 2025

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The service staff are very helpful and respectful.

The service staff are very helpful and respectful. I appreciate the ride service to and from home.

Feb 09, 2025

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Great customer service courteous kind and very satisfied

Great customer service courteous kind and very satisfied with this dealership thank you and I appreciate you

Feb 01, 2025

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Compared to the last 5 years, I was a little

Compared to the last 5 years, I was a little disappointed. Again the multipoint inspection report could not be printed and the car wash was broken. Hope these are fixed soon.

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Skyler Battersby

Skyler Battersby

Service Advisor
Recent Reviews

Feb 03, 2025

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Job is always done right and within time frame expected.

Job is always done right and within time frame expected. Feel better knowing my car is serviced properly.

Jan 31, 2025

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Appt right on time.

Appt right on time. Service Rep friendly, courteous and explained everything very clearly. Would definitely recommend this dealer

Jan 31, 2025

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As always, the Darrow service team continues to provide

As always, the Darrow service team continues to provide their professional “TLC’ They ask lots of questions and follow up making certain my old vehicle operates and looks like new when I head out the door. Best of all . . . Their service team as well as Angela the Service Director adds a sincere personal touch, making me feel ‘at home!’

Jan 31, 2025

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Very prompt and professional advice from the team.

Very prompt and professional advice from the team. They worked as a team to help me.

Jan 21, 2025

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This is the Second Kia dealership and if I buy another

This is the Second Kia dealership and if I buy another one, I also intend to buy it from them

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Angela David

Angela David

Service Manager
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

As always, the Darrow service team continues to provide

As always, the Darrow service team continues to provide their professional “TLC’ They ask lots of questions and follow up making certain my old vehicle operates and looks like new when I head out the door. Best of all . . . Their service team as well as Angela the Service Director adds a sincere personal touch, making me feel ‘at home!’

Jan 31, 2025

Dealership Rating
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Friendly staff.

Friendly staff. Brought vehicle over from sister dealership for us. Got the vehicle we wanted with all features explained clearly. Great experience!

Jan 26, 2025

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Service was fast waiting area was clean and comfortable

Service was fast waiting area was clean and comfortable and the service person listened to me and went above and beyond what I expected

View More Reviews on DealerRater
Nessiah Fann

Nessiah Fann

Salesperson
Recent Reviews

Feb 03, 2025

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Everyone working was knowledgeable and friendly.

Everyone working was knowledgeable and friendly. Nessiah went above and beyond to be sure I knew everything about the vehicle and buying process!

Jan 22, 2025

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Feels very comfortable when dealing with the staff.

Feels very comfortable when dealing with the staff. They remember my name and make sure I am comfortable during my stay.

Jan 22, 2025

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Nessiah was hands down the best sales person I have ever

Nessiah was hands down the best sales person I have ever worked with. She was extremely knowledgeable about the entire car.

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Nathan Blaser

Nathan Blaser

Finance Manager
Recent Reviews

Jan 26, 2025

Dealership Rating
Employee Rating

Greg and Brandon were very professional, gave me various

Greg and Brandon were very professional, gave me various options and choices. I am pleased with my purchase and will be back in the future if KIA offers a solid vehicle. Dynasty who was the initial contact was also a pleasure setting up my appointment. Job well done!

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Emily Brown

Emily Brown

Office Manager
Dealership Experience 5 years 9 months
Industry Experience 5 years 9 months
Hi there, I'm a momma to two little girls. I enjoy spending free time reading, baking (I have a culinary degree!), or playing with my kiddos. Outside of Kia, I work as a doula helping people bring their babies into the world. Birthwork is my passion!
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Cade Hoffmann

Cade Hoffmann

Parts Counterperson
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Lisa Neumann

Lisa Neumann

Parts Manager
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Sean Ninneman

Sean Ninneman

Parts Counterperson
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    Dennis Cardinal

    Dennis Cardinal

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    Marcus (Kain) Hankins

    Marcus (Kain) Hankins

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    Xavier Troupe

    Xavier Troupe

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