Meet Our Staff
Management
Brandon McGahee
General Manager
Ben Artymowski
General Sales Manager
Gildardo Esquivel
New Car Sales Manager
Angela David
Service Manager
Sales
Dennis Cardinal
Product Specialist
Wally Thom
Product Specialist
Gregg Kasper
Product Specialist
Xavier Troupe
Product Specialist
Marcus (Kain) Hankins
Product Specialist
Service
Jacob Povlich
Service Advisor, Assistant service manager & Dispatcher
Joseph Sili
Service Advisor
Skyler Battersby
Service Advisor
Finance
Charlie Ziegler
Finance Manager
Nathan Blaser
Finance Manager
Administration
Emily Brown
Office Manager
Parts
Lisa Neumann
Parts Manager
Cade Hoffmann
Parts Counterperson
Sean Ninneman
Parts Counterperson
Dennis Cardinal
Product Specialist
Mar 14, 2025
No problem with Jacob always helpful, informative and
No problem with Jacob always helpful, informative and fast. I recommend Jacob as a top notch employee.
Jan 27, 2025
Easy to select and purchase a car so much I am a repeat
Easy to select and purchase a car so much I am a repeat customer. Thanks
Jan 26, 2025
I was very happy with the treatment and care for the the
I was very happy with the treatment and care for the the long process of getting my truck.
Jan 22, 2025
Feels very comfortable when dealing with the staff.
Feels very comfortable when dealing with the staff. They remember my name and make sure I am comfortable during my stay.
Mar 07, 2024
Both Dennis and Ben were friendly and helpful.
Both Dennis and Ben were friendly and helpful. I recommend Russ Darrow Kia Waukesha as a great place to do business with.
Brandon McGahee
General Manager
Mar 14, 2025
No problem with Jacob always helpful, informative and
No problem with Jacob always helpful, informative and fast. I recommend Jacob as a top notch employee.
Feb 09, 2025
We returned to this dealership because my husband worked
We returned to this dealership because my husband worked with Brandon previously. We highly recommend this Kia dealership!
Feb 09, 2025
So eager to help get what you need.
So eager to help get what you need. Friendly and inviting. So pushy sales. Best car experience I have ever had!
Jan 31, 2025
Friendly staff.
Friendly staff. Brought vehicle over from sister dealership for us. Got the vehicle we wanted with all features explained clearly. Great experience!
Jan 31, 2025
They work hard as a team to get you approved & driving
They work hard as a team to get you approved & driving off with your vehicle.
Wally Thom
Product Specialist
Feb 23, 2025
Second great transaction at this dealership.
Second great transaction at this dealership. Wally really listened to what I was looking to do in the vehicle and financing.
Jan 31, 2025
Friendly staff.
Friendly staff. Brought vehicle over from sister dealership for us. Got the vehicle we wanted with all features explained clearly. Great experience!
Jan 19, 2025
Very customer service oriented.
Very customer service oriented. Helped set up the features a new car has. Told me about the free car washes too
Nov 07, 2024
Staff was extremely pleasant.
Staff was extremely pleasant. Told them what I could afford, We settled on my terms.
Jun 30, 2024
Took time to explain the difference between vehicles and
Took time to explain the difference between vehicles and the different functions of vehicle ownership and vehicle operations.
Jacob Povlich
Service Advisor, Assistant service manager & Dispatcher
Mar 14, 2025
Super nice guy!
Super nice guy! He was super sweet to my daughter too! Thank you so much
Mar 14, 2025
No problem with Jacob always helpful, informative and
No problem with Jacob always helpful, informative and fast. I recommend Jacob as a top notch employee.
Mar 11, 2025
The people are nice and helpful but should be a little
The people are nice and helpful but should be a little bit more accurate on things.
Mar 10, 2025
They contacted me when I needed servicing.
They contacted me when I needed servicing. I really appreciated them contacting me to come in.
Feb 28, 2025
Jacob rocks as usual.
Jacob rocks as usual. Always 100% satisfied with the service and overall experience at Darrow!
Charlie Ziegler
Finance Manager
Feb 24, 2025
We received great friendly service.
We received great friendly service. No one was overly pushy and respected our wanting not to be pushed
Feb 23, 2025
Process was easy and efficient.
Process was easy and efficient. Staff was very helpful without being pushy. We were able to get the car we wanted easily.
Feb 17, 2025
Problem solved in record time.
Problem solved in record time. I was very satisfied with my experience with the service.
Feb 09, 2025
So eager to help get what you need.
So eager to help get what you need. Friendly and inviting. So pushy sales. Best car experience I have ever had!
Jan 31, 2025
Great experience working with the team.
Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a quick and easy buying process. Great Job!
Gregg Kasper
Product Specialist
Feb 26, 2025
I leased it for my grandson.
I leased it for my grandson. So far from what I've heard, he is happy with it
Feb 17, 2025
Problem solved in record time.
Problem solved in record time. I was very satisfied with my experience with the service.
Feb 09, 2025
We returned to this dealership because my husband worked
We returned to this dealership because my husband worked with Brandon previously. We highly recommend this Kia dealership!
Jan 31, 2025
Great experience working with the team.
Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a quick and easy buying process. Great Job!
Jan 26, 2025
Greg and Brandon were very professional, gave me various
Greg and Brandon were very professional, gave me various options and choices. I am pleased with my purchase and will be back in the future if KIA offers a solid vehicle. Dynasty who was the initial contact was also a pleasure setting up my appointment. Job well done!
Xavier Troupe
Product Specialist
Feb 28, 2025
This was the first time buying a car on my own and I had
This was the first time buying a car on my own and I had a fantastic experience! Xavier was busy with another customer when I arrived, but he promptly had another sales associate, Marcus, help me out. No waiting around to get started. He was able to answer all of my questions and took the time to make sure I felt comfortable throughout my experience. They did a great job of hitting my financial goals too. All of the staff were very friendly and knowledgeable. The shop did a fantastic job of detailing my Jeep! I highly recommend this dealership! I love my new vehicle!!!
Jan 31, 2025
Very friendly and wants you to be happy with your
Very friendly and wants you to be happy with your choices. No pressure to buy.
Jan 26, 2025
Greg and Brandon were very professional, gave me various
Greg and Brandon were very professional, gave me various options and choices. I am pleased with my purchase and will be back in the future if KIA offers a solid vehicle. Dynasty who was the initial contact was also a pleasure setting up my appointment. Job well done!
Jan 22, 2025
Feels very comfortable when dealing with the staff.
Feels very comfortable when dealing with the staff. They remember my name and make sure I am comfortable during my stay.
Jan 13, 2025
The vehicle was ready to test drive at my appointed time.
The vehicle was ready to test drive at my appointed time. Xavier was friendly and able to answer questions about the car. They were willing to deal only a little bit on the price. Once I decided to purchase, I felt rushed through the paperwork I had questions about the paperwork 2 days after the purchase and the finance rep was kind enough to help me work through all of my questions
Marcus (Kain) Hankins
Product Specialist
Feb 28, 2025
This was the first time buying a car on my own and I had
This was the first time buying a car on my own and I had a fantastic experience! Xavier was busy with another customer when I arrived, but he promptly had another sales associate, Marcus, help me out. No waiting around to get started. He was able to answer all of my questions and took the time to make sure I felt comfortable throughout my experience. They did a great job of hitting my financial goals too. All of the staff were very friendly and knowledgeable. The shop did a fantastic job of detailing my Jeep! I highly recommend this dealership! I love my new vehicle!!!
Feb 24, 2025
We received great friendly service.
We received great friendly service. No one was overly pushy and respected our wanting not to be pushed
Feb 23, 2025
Process was easy and efficient.
Process was easy and efficient. Staff was very helpful without being pushy. We were able to get the car we wanted easily.
Feb 09, 2025
So eager to help get what you need.
So eager to help get what you need. Friendly and inviting. So pushy sales. Best car experience I have ever had!
Jan 31, 2025
Great experience working with the team.
Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a quick and easy buying process. Great Job!
Ben Artymowski
General Sales Manager
Feb 17, 2025
Problem solved in record time.
Problem solved in record time. I was very satisfied with my experience with the service.
Feb 03, 2025
Everyone working was knowledgeable and friendly.
Everyone working was knowledgeable and friendly. Nessiah went above and beyond to be sure I knew everything about the vehicle and buying process!
Jan 31, 2025
Great experience working with the team.
Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a quick and easy buying process. Great Job!
Jan 22, 2025
Nessiah was hands down the best sales person I have ever
Nessiah was hands down the best sales person I have ever worked with. She was extremely knowledgeable about the entire car.
Jan 13, 2025
The vehicle was ready to test drive at my appointed time.
The vehicle was ready to test drive at my appointed time. Xavier was friendly and able to answer questions about the car. They were willing to deal only a little bit on the price. Once I decided to purchase, I felt rushed through the paperwork I had questions about the paperwork 2 days after the purchase and the finance rep was kind enough to help me work through all of my questions
Gildardo Esquivel
New Car Sales Manager
Feb 24, 2025
We received great friendly service.
We received great friendly service. No one was overly pushy and respected our wanting not to be pushed
Feb 23, 2025
Process was easy and efficient.
Process was easy and efficient. Staff was very helpful without being pushy. We were able to get the car we wanted easily.
Jan 31, 2025
Great experience working with the team.
Great experience working with the team. They understood my situation and schedule and worked with me in whatever medium was easiest, text, voice, in person. Once in office they ensured a quick and easy buying process. Great Job!
Jan 31, 2025
They work hard as a team to get you approved & driving
They work hard as a team to get you approved & driving off with your vehicle.
Jan 28, 2025
They were able to help me find the best possible solution
They were able to help me find the best possible solution to my car problems, and I am now happily leasing a 2025 Kia Sportage.
Joseph Sili
Service Advisor
Mar 14, 2025
Super nice guy!
Super nice guy! He was super sweet to my daughter too! Thank you so much
Mar 10, 2025
They contacted me when I needed servicing.
They contacted me when I needed servicing. I really appreciated them contacting me to come in.
Feb 22, 2025
Horrible Service.
Horrible Service. Was told I would only have to wait for a short period of time but I had to wait for over an hour and 40 minutes for my car for a simple oil change. They washed the car so poorly that I had to get it re-washed elsewhere as it was covered in dirty soap.
Feb 21, 2025
The team at Russ Darrow Kia is outstanding.
The team at Russ Darrow Kia is outstanding. Courteous, friendly, knowledgeable and willing to listen and answer questions. I highly recommend them!
Feb 17, 2025
Problem solved in record time.
Problem solved in record time. I was very satisfied with my experience with the service.
Skyler Battersby
Service Advisor
Mar 14, 2025
Super nice guy!
Super nice guy! He was super sweet to my daughter too! Thank you so much
Mar 11, 2025
The people are nice and helpful but should be a little
The people are nice and helpful but should be a little bit more accurate on things.
Mar 10, 2025
They contacted me when I needed servicing.
They contacted me when I needed servicing. I really appreciated them contacting me to come in.
Mar 10, 2025
Great service very helpful time of service was good I
Great service very helpful time of service was good I will be back when needed thank you
Mar 02, 2025
Always friendly, efficient and reasonable, love to see
Always friendly, efficient and reasonable, love to see video of work done on my car
Angela David
Service Manager
Jan 31, 2025
As always, the Darrow service team continues to provide
As always, the Darrow service team continues to provide their professional “TLC’ They ask lots of questions and follow up making certain my old vehicle operates and looks like new when I head out the door. Best of all . . . Their service team as well as Angela the Service Director adds a sincere personal touch, making me feel ‘at home!’
Jan 31, 2025
Friendly staff.
Friendly staff. Brought vehicle over from sister dealership for us. Got the vehicle we wanted with all features explained clearly. Great experience!
Jan 26, 2025
Service was fast waiting area was clean and comfortable
Service was fast waiting area was clean and comfortable and the service person listened to me and went above and beyond what I expected
Nathan Blaser
Finance Manager
Feb 28, 2025
This was the first time buying a car on my own and I had
This was the first time buying a car on my own and I had a fantastic experience! Xavier was busy with another customer when I arrived, but he promptly had another sales associate, Marcus, help me out. No waiting around to get started. He was able to answer all of my questions and took the time to make sure I felt comfortable throughout my experience. They did a great job of hitting my financial goals too. All of the staff were very friendly and knowledgeable. The shop did a fantastic job of detailing my Jeep! I highly recommend this dealership! I love my new vehicle!!!
Jan 26, 2025
Greg and Brandon were very professional, gave me various
Greg and Brandon were very professional, gave me various options and choices. I am pleased with my purchase and will be back in the future if KIA offers a solid vehicle. Dynasty who was the initial contact was also a pleasure setting up my appointment. Job well done!
Lisa Neumann
Parts Manager
Mar 14, 2025
Super nice guy!
Super nice guy! He was super sweet to my daughter too! Thank you so much
Mar 14, 2025
No problem with Jacob always helpful, informative and
No problem with Jacob always helpful, informative and fast. I recommend Jacob as a top notch employee.
Emily Brown
Office Manager
Mar 14, 2025
Super nice guy!
Super nice guy! He was super sweet to my daughter too! Thank you so much
